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开始试用 | 14天免费

Solution that'll win your customers over

Profit from higher agent productivity levels and customer retention or (conversion) with our omnichannel help desk software. The price to value ratio is unmatched. With over 180 help desk features and over 195 integrations, our software is the perfect solution for businesses of all sizes and industries.

Streamline all communication channels and manage them from a single shared company inbox. Enjoy social media integrations, unlimited ticket browsing history, call recordings, hybrid ticket streams, and other productivity tools.

开始免费试用

14 or 30 days free trial 无需信用卡

All support channels under one roof

Discover 130+ ticketing features and 200+ integrations with the tools you love.

It’s Time To Declutter Your Toolbox

Why use multiple expensive tools for chatting, emailing, knowledge management, and calling when you can use just one?

01 Ticketing

Struggling to keep up with customer requests? Swap your webmail for multichannel help desk software to accomplish more.

Learn more about ticketing software

Replaces

02 Live Chat

High expectations? Our versatile live chat software can meet them. Capture leads, monitor visitor behavior, and provide proactive service with a single tool.

Learn more about live chat software

Replaces

03 Call center

Discover how LiveAgent’s blended VoIP call center and built-in CRM can help you provide personalized and context-rich support.

Learn more about call center software

Replaces

Tired of monitoring multiple accounts and devices? Start managing all Instagram, Twitter, and Facebook tickets from one inbox.

Learn more about social media support software

Integrates

05 Knowledge base

Want more out of your knowledge base? Apart from a fully customizable and SEO-optimized knowledge base, LiveAgent offers 140+ help desk features.

Learn more about knowledge base software

Replaces

06 Customer portal

Empower your customers with our advanced self-help and community channels. Discover endless possibilities starting today.

Learn more about customer portal software

Replaces

Start using LiveAgent now!

Try all that we have to offer with a free 14-day trial.

Get Started | 14 days free Schedule a Demo

✓ No setup fee
✓ Customer service 24/7
✓ No credit card required
✓ Cancel any time

Compare LiveAgent with other platforms

Discover highest rated

Ticketing alternatives

Check out the best ticketing alternatives on the market based on user ratings from Capterra, pricing, functionality, and ease of use.

Find the leading Call center alternatives Ready to create a remote call center but don’t know which solution to use? Our review will help you find the best fit for your needs.

Show Social media helpdesk alternatives Social media driving you nuts? Our thorough comparison will help you find a solution with the most integrations for a great price.

Display top Live chat alternatives Looking for the most feature rich live chat widget? Review our comparison that’s based on functionality and user ratings from Capterra.

View best rated

Self-service alternatives

Find out which solution will help you decrease ticket loads while increasing customer satisfaction and sales.

Testimonials

Discover why our customers love working with LiveAgent

很荣幸我们的门户能提升客户体验
Roman Bosch , Partly
LiveAgent 让客服提供更好、更快、更有针对性的服务。
Christine Preusler , HostingAdvice
LiveAgent帮助我们实现了2个非常重要的目标：提升客户满意度和销量。
Karl Dieterich , Covomo
我们从8月份开始使用LiveAgent，我们对它非常地满意。
Hendrik Henze , HEWO Internetmarketing
自从我们开始使用LiveAgent之后，回应时间缩短了60%。
Razvan Sava , Webmaster Deals
第一个月我们注册LiveAgent并积极投入使用之后，我们的顾客转化率上升了325%。
Taras Baca , XperienceHR
不得不说，我从来没有接触过这么专业的客服专家
Andrej Ftomin , TAZAR Group
我们的所有电商网站都使用了LiveAgent。这个工具操作简单，我们的工作效率得到了很大提高。
Viviane Carter , CSI Products
有了LiveAgent的帮助，不论客户在哪，我们都可以为他们提供帮助
Christian Lange , Lucky-Bike
如果要提高客服质量和效率，我推荐使用LiveAgent 。
Jens Malmqvist , Projure
如果没有LiveAgent，我们每天90%的时间都在清理邮件。
Catana Alexandru , Websignal
LiveAgent 让我们的客户服务更高效，玩家高兴，回报率当然就高了。
Jan Wienk , All British Casino
LiveAgent非常可靠，而且收费合理。对快速成长的在线企业来说是很不错的选择！
Allan Bjerkan , Norske Automaten
我们对这款软件非常满意，因为功能很强大，包括实用的报告功能。
Sissy Böttcher , Study Portals
我们喜欢用 LiveAgent，有了它，客服服务变得轻松简单
Peter Koning , TypoAssassin
我们要给客户提供最好的体验，所以我们选择LiveAgent。
Aranzazu F , Factorchic
不论是软件安装，还是持续不断的客户服务，LiveAgent从未让我们失望。
Rick Nuske , MyFutureBusiness
有了LiveAgent，我们每天的客户服务清晰且有条理性。LiveAgent 帮我们节约了大量的时间。
Vojtech Kelecsenyi , 123-Nakup
无限制的客服、邮件、社交媒体和电话连接。针对这些服务我们支付的价格低于之前的提供商。
Rafael Kobalyan , Betconstruct
我们从2013年开始使用LiveAgent。我们现在无法想象失去LiveAgent后的工作是什么样子
Martin Drugaj , Atomer
这是一个成本效益很高的解决方案，可以通过不同的渠道帮助您处理大量的支持请求。
Ivan Golubović , AVMarket
回复Outlook上的邮件非常困难。有了LiveAgent，我们能确保每封邮件都得到了及时的回复。
Rustem Gimaev , Antalya Consulting Language Center
LiveAgent太顶了！只花了很少的时间和精力，我就在几分钟内将它设置好并让它运行了起来。
Randy Bryan , tekRESCUE
我强烈推荐LiveAgent！不仅仅只是Kayako的替代方案，并且是一个有着附加价值的更好的解决方案。
Timothy G. Keys , Marietta Corporation
支持团队总是能迅速响应并快速实施解决方案。
Mihaela Teodorescu , eFortuna
它帮助我们对Ticket的性质进行分类，并统计性地追踪我们的客户最需要的东西。
Hilda Andrejkovičová , TrustPay
我们将LiveAgent视为一个很好的与客户沟通的工具。
Alexandra Danišová , Nay
LiveAgent优化了我们和客户的沟通，也让我们可以选择与他们对话。
Samuel Smahel , m:zone
简单来说，LiveAgent在这个价格段乃至更高的价格段胜于任何其他竞品。
David Chandler , Volterman
这不仅是一个非常划算的选择，而且有着强大的功能包。
David Chandler , Caucasus Communications Service

Transparent and fair pricing

No contracts, no hidden fees, month-to-month billing only. Fully transparent pricing, billed only for real usage every month. Select the right plan and start providing the best customer support.

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进行一次演示

What you will learn during the demo

How to achieve your business goals with LiveAgent – whether it’s improving customer satisfaction or generating more sales.
How LiveAgent works. We’ll give you a tour of the product so you can get an idea of how it is to work with our software.
Answers to any questions you may have about pricing, service, integrations, and features.

“Approach each customer with the idea of helping him or her to solve a problem or achieve a goal, not of selling a product or service.” – Brian Tracy

Andrej Saxon
Sales manager

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知识库软件

知识库文章提供最快的帮助，可以避免客户流失。通过创建FAQ和技术产品指南，减少客户支持压力。使用知识库管理软件满足客户期待，提高客户满意度和忠诚度。选择合适的软件和提供自助服务可以获得竞争优势。 LiveAgent得到客户好评，提供更有针对性的服务。

正确的帮助台软件适用于任何初创公司

该文介绍了 LiveAgent 实时聊天小部件如何帮助客户提高销售，超出客户期望，并为他们提供建议。通过电子邮件模板和客户细分，LiveAgent 可以帮助客户进行全方位的营销传播，并整合 Facebook、 Instagram、Twitter、Viber 或 WhatsApp 等社交媒体平台来发展在线社区，提高品牌知名度和覆盖面。

混合Ticket流

关于LiveAgent的功能包括奖项、客户评论、网络电话合作伙伴等，为客户提供多种沟通渠道，包括实时对话、电子邮件、电话等，提高客户体验和满意度。混合Ticket流功能可改善客户服务质量和效率，提升销售额和客户忠诚度。

优质的客户服务始于优质的服务台软件。体验 LiveAgent 14 天免费试用。建立联系，增加忠诚度和销售额。

正在比较帮助台软件替代方案？

全球客户成功软件，LiveAgent提供多语言支持和自定义重音，可提升客户满意度和销量。ZlavaDna提供高折扣产品和服务，Post Affiliate Pro是领先的联盟追踪软件，Websupport是主机托管提供商，SolidTrust Pay是支付服务提供商。SATUR旅行社是斯洛伐克最大的旅行社，FrëschKëscht以良好客户服务著称。LiveAgent提供实时聊天和社交媒体集成，定制知识库和高效的代理工作方式。