呼叫邀请电子邮件模板提供多种示例,帮助企业提升客户沟通效率。内容涵盖客户问题、潜在销售及产品演示等模板,适用于服务台和呼叫中心软件,强调电话沟通的重要性。
许多企业费尽力气提升自己的在线知名度。他们也会仅最大努力使用当今互联网和数字领域的各种新工具:社交媒体、电子邮件、表格、登录页面以及其它营销和沟通工具。但是这些工具能够取代电话或面对面,成为与顾客、利益相关者和合伙人之间的沟通方式吗?
答案是否定的。电话是企业及其(潜在)顾客之间的重要沟通方式。因此,本文说明了如何利用电子邮件营销与客户安排通话。
销售人员的收件箱每天都会进进出出上百万封邮件。您需要知道如何发送完美的邮件,以至于您的邮件不会淹没在对方的收件箱中。这一点尤为重要,尤其当您向重要顾客发送通话邀请时。
有些人认为传统的沟通方式,例如电话已经过时了。持有这一观点的人忘了沟通中的决定因素。这些因素包括及时、表达、语调、停顿等。这些信号传达的重要信息是无法通过数字沟通方式传达的。没有任何方法能够取代人们之间的对话和直接沟通(至少现在是这样的。)
所以邀请顾客通话应当是您邮件营销战略的重要部分,呼叫邀请电子邮件模板能够为您提供帮助。首先我们来看一下邮件主题。
My name is [name], and I work at [company].
We work with businesses like yours [company] to [overcome pain points/deliver benefits].
Are you the right person to discuss solutions to such issues? If not, could you connect me with the right person at your company to talk about this?
I’d love to get in touch with you or your colleague over the phone, as I really value human-to-human contact.
If that would be possible, click this link to schedule a call [link] — choose a time and date that suits you the most!
Cheers,
[name & company]
It’s [name] from [company]. As I mentioned in my previous email, we help [company type] to [overcome pain points/deliver benefits].
I’m curious about how you handle [an issue that your product or service helps with] at [company].
We’re experts at [your expertise], and I’d love to show you what we have been working on recently.
Are you available for a short call this week? Click the link below to schedule your demo — choose a time and date that suits you the most!
[CTA]
Best,
[name & company]
Thanks for showing your interest in [product/service] — we’re excited to see you here!
Since you [visited our website/downloaded an ebook/commented on our social media profile], I bet that you’d like to learn more about our products.
Please click this link to schedule your demo [link] — choose a time and date that suits you the most!
We look forward to talking to you soon.
Best,
[name & company]
I’ve noticed that you reported an issue [the matter of the issue/ticket no.]
I want to resolve your problem as quickly as possible.
I think the quickest way to solve this is to schedule a quick [video] call so that I can walk you through [our dashboard/latest updates/new features] and help you with [pain point].
Click the link below to schedule a call with me:
[CTA]
Regards,
[name & company]
You already use our [product/service], so I thought I should let you know about our new offer!
[new product/service] is available now, and many of our current clients have already [bought/tested] it. They love the results!
How about we hop on a quick call so I can show you how to make the most of [new product/service]?
Click the button below to book a call with me!
[CTA]
Talk to you soon,
[name]
“安排通话”呼叫邀请跟进电子邮件模板
Hello [contact name],
Are you still looking for a hand with [pain point]?
If you haven’t found answers to your questions, hit the button below to schedule a call. I can walk you through the solutions and show you exactly how we can help.
[CTA]
Regards,
[name & company]
“快速问题”跟进呼叫邀请电子邮件模板
Dealing with [pain point] can be a tough job sometimes.
If you tell me some of the biggest challenges that your company has faced recently, I can help you with them and deliver [value proposition].
We can discuss this over the phone, as I think it will be easier for both of us.
Just click this link [link] to schedule a call with one of our experts.
Take care,
[name & company]
与现有客户或潜在客户的沟通频率应当匹配某个特定营销活动、问题的紧急程度或潜在交易的价值。在任何情况下,请记住不要大量发送邮件和呼叫邀请。否则您的邮件将被识别为垃圾邮件。
您可以告诉对方什么时间对您最合适。但是您应当让潜在顾客或现有顾客决定他们希望与您通话的时间。
一般来说这取决于您所在国家和地区的隐私法。多数情况下您不必告知,但是哪怕顾客没有问起,告诉他们您获得信息的方式也是一种很好的操作。但是如果他们问起,您应当如实回答。
另外,如果对方没有同意您的企业联系自己,请不要联系。
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