电子邮件模版
知识库：集成请求模板

知识库：集成请求模板

集成请求模板是帮助客户请求产品与其他应用程序集成的重要工具，旨在提升销售和客户忠诚度。网站提供多个模板，教用户如何创建详尽的集成请求，响应每个请求并管理客户期望。

分类:

知识库

技术:

为什么软件集成很重要？知识库：集成请求模板集成请求模板 1 集成请求模板 2 集成请求模板 3 常见问题集成请求模板的理想长度是多少？我应该回答每个集成请求吗？处理客户提交的集成请求的最佳做法是什么？

免费试用

没有附加条件

.ladesk.com

Choose your region (datacenter location)

Americas (US)

Europe & Africa (EU)

Asia & Pacific (SG)

Data centre changes are not possible after account creation.

通过注册，我接受条款和隐私政策.

被最优秀的企业所信赖

4.8/5

5/5

大范围的集成是任何软件的重要组成部分，经常影响用户的购买决定。因此，提供您客户每天都在使用的集成可以打造一条通往更多销售额和更高忠诚度客户的捷径。

为什么软件集成很重要？

软件集成是有价值的，因为数字市场上充斥着大量具有类似功能并提供类似客户服务体验的工具。因此，拥有理想的软件集成可能是获取和保留客户的唯一区别点。

通过开发一个集成列表，您将使您的客户能够将不同的工具与您的软件连接起来，而不需过多的开发人员或花费额外的金钱。此外，集成确实能为您的客户带来改善，因为它们可以提高工作流程效率，并消除任务的双重性（比如将相同的数据集传输到两个不同的工具中）。

将所有的这些牢记于心，我们已经创建了一些模板，您的知识库用户可以使用这些模板来提交他们的集成请求。

Happy customers are the best customers

我们提供从大部分热门帮助台解决方案进行迁移的服务。

知识库：集成请求模板

集成请求模板 1

Thank you for your interest in improving our [product/service]. It’s great to see how engaged our clients are!

Please describe your request in detail. Try to answer the following questions:

Question 1 related to an integration
Question 2 related to an integration
Question 3 related to an integration

Tell us why this integration is important for you:

Choose an element of [product/service] that will, in your opinion, work more efficiently after this integration is introduced:
[Drop-down list]

If you have any other suggestions or ideas, don’t hesitate to reach out to our [name of the team responsible for handling this kind of request] Team. Drop us a line at [email address], start a live chat conversation, or call us at [phone number].

Click here to submit your request: [Button] Submit

集成请求模板 2

Hey there! Want us to work on a new integration? Please provide us with some important information by answering the questions below. It will make our work much easier, and we will be able to deliver the integration much faster.

Type of integration: [list of types of integrations]
Which tools should this integration work with? [list of the most common tools like Jira, Dropbox, SharePoint, Zoom, SurveyMonkey, Google Drive, etc.]

If you haven’t found a tool or piece of software you want us to integrate [product/service] with, please provide us with its name below and paste a link to that solution’s website:

How long can you wait for this integration?
In case we have any questions, what’s your preferred communication channel? [Email/Phone/Social media/etc.]

[Button] Click here to submit the request

[After the request is submitted]
Thank you for submitting your request! You can check the status of your request by going to [name of the dedicated tab, e.g., the Integrations tab] in your Administrator dashboard.

集成请求模板 3

We’re always more than happy to make our users’/customers’ lives easier. That’s why we encourage you to share your integration requests and help us improve [product/service].

Which solution would you like us to integrate [product/service] with? [A list of solutions or a field for a short text]
Why is this integration important for you?
What’s the priority of this integration? [low/medium/high/critical]

Useful link: Check out a list of [product/service’s] existing integrations

[Button] Click here to submit your request

[After the request is submitted]

Thank you for your submission! We will contact you as quickly as possible to discuss the details of your request.
[name of the responsible team] Team at [company]

常见问题

集成请求模板的理想长度是多少？

集成请求模板应该简短、准确，并涵盖开发人员需要回答的所有重要问题。集成请求模板能使您的客户更加宽泛地解释他们的请求，并在必要时描述集成的技术层面的东西。

然而，请注意，有些客户可能无法向您提供所有必要的数据，或者可能包含不正确的信息。发生这种情况时，您应该联系请求者，收集未完成的信息，并管理他们的期望，向他们解释他们请求的集成可能无法提供。

我应该回答每个集成请求吗？

简而言之，答案是肯定的。您应该响应每个集成请求。即使您知道您的公司在短时间内也不会处理它，或者某个集成不可能实现，您也应该响应这个请求。

最佳做法应该是要感谢提交请求的人，并确认您的公司将开始着手于解决方案，或者解释为什么集成不能立即实现（或者永远不会实现）。用简单易懂的词汇进行解释，尽量不要用技术性术语或者行业专用术语。

处理客户提交的集成请求的最佳做法是什么？

提供不同数字产品或服务之间的集成是大多数在信息技术市场运作的公司常用的做法。无论您提供什么样的产品或服务，无论是简单的应用程序还是复杂而强大的软件，您都应该为用户提供尽可能多的集成。

提供广泛的集成不仅能使您的客户感觉受到了照顾，而且还会使您的数字解决方案对新的潜在用户更具吸引力。这就是为什么您需要让您的社群提交集成请求，并尽最大的努力来满足他们的期望。

今天就试用LiveAgent

我们提供从大部分热门帮助台解决方案进行迁移的服务。

3000+ 评论

{ “@context”: “https://schema.org”, “@type”: “FAQPage”, “mainEntity”: [{ “@type”: “Question”, “name”: “What’s the ideal length of an integration request template?”, “acceptedAnswer”: { “@type”: “Answer”, “text”: “An integration request template should be short, precise, and cover all the important questions that developers need answered. An integration request template should enable your customers to explain their requests extensively and, when necessary, describe technical aspects of the integration.” } }, { “@type”: “Question”, “name”: “Should I answer every integration request?”, “acceptedAnswer”: { “@type”: “Answer”, “text”: “The short answer is yes. You should answer every integration request. Even if you know your company will not address it in the nearest future, or even if a certain integration is impossible to implement, you should answer the request.” } }, { “@type”: “Question”, “name”: “What’s the best approach to integration requests submitted by customers?”, “acceptedAnswer”: { “@type”: “Answer”, “text”: “No matter what kind of product or service you offer, whether it’s a simple app or a complex and robust piece of software, you should try to provide your users with as many integrations as possible. That’s why you need to enable your community to submit integration requests and do your best to meet their expectations.” } }] }

返回模版免费创建账户