谁是客户?
客户是是从其它公司购买产品或服务的个人或公司。
Doing a business is not just about selling something. Companies have to care about customers and provide them a great support service too. Customers often have many questions and queries about products and services. They can communicate with agents by channels, e.g. by emails, Facebook messages or live chat. But they do not have any access to LiveAgent features. They can create some forum posts or feedbacks in customer portal.
在阅读完当前页面后,您可能会对提升客户服务的各种方法感兴趣。可以查看客户服务顾问页面,了解如何通过专业顾问的指导来改善您的服务质量。此外,客户服务呼叫中心页面将帮助您了解如何选择合适的呼叫中心系统来优化客户沟通。如果想进一步提升客户满意度,客户满意度页面提供了有价值的信息和技巧。您还可以访问客户信息页面,了解如何有效地管理和使用客户数据。最后,自动客户服务页面介绍了通过自动化技术提升服务效率的方法。