跟踪 客服的工作时间。客服上线之后可以查看他们的开工情况(日期、开工时常、工作起始时间)。可以根据 部门筛选数据。 客服开工情况报告可以导出为CSV文件。
客服开工情况报告可有以下几种形式:
- 工单
- 聊天
- 电话
了解工作认真的客服
创建客服开工报告,了解他们处理的工单、呼叫和在线聊天数量。立即试用。无需使用信用卡。
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