API(应用程序接口)是一个软件可以发送给另一个软件的指令,您可以重新连接多个程序、工具,并使多个任务自动化。两个不同的软件可以直接通过API“对话”。

通过API可以实现LiveAgent 帐户与其它应用的信息往来。
LiveAgent API可用的功能有:
- 检索各个公司
- 删除对话
- 创建新对话
- 注册新客户
- 检索各个部门
- 移除知识库条目
- 部门报告
- 及其它…
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知识库资源
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