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VoIP.ms integration
VoIP.ms是什么？
VoIP.ms是一家VOIP提供商，致力于为全世界的顾客提供最优质的本地和国际联通服务。公司提供“极其灵活、功能多样和基于云的沟通服务。”公司的整体宗旨是可靠、灵活、高性价比。
公司整体的目标就是可靠、灵活、性价比。公司创立于2007年，加拿大、美国和墨西哥都有分公司。
如何使用？
VoIP.ms是VoIP服务提供商，可作为呼叫中心软件使用。只需连接您的号码，就能在任何设备提供电话服务。您可以保存联系电话号码，创建 交互式语音互答 （IVR)将来电转入合适的部门, 进行一对一呼叫，或拨打视频电话等。
呼叫中心对提升顾客满意度和顾客服务体验来说至关重要。您可以使用呼叫中心拨打销售电话，通过问卷收集顾客反馈。
与其他高效的客服工具，如实时聊天工具, 工单系统, 社交媒体或知识库等，您可以创建多个帮助台，让每一个沟通渠道都能投入使用。观看下面的视频，了解呼叫中心的功能。
添加到LiveAgent需要花费多少钱？
VoIP.ms是一家独立运营的公司，会收取服务费。但是，添加到LiveAgent是免费的。只要您是VoIP.ms和LiveAgent用户，您就可以把两个应用连接在一起，创建呼叫中心。一切设置准备得当之后，就可以与客户接收和拨打呼叫电话了。
使用VoIP.ms有哪些优势？
- High reliability and satisfaction rate
- Serves in over 125 countries
- Feature-rich VoIP solution
- Payment options with no contract options
Don't have LiveAgent yet?
No problem! LiveAgent offers a 30-day free trial where you can test the free VoIP.ms integration!
如何在LiveAgent添加 VoIP.ms？
由于LiveAgent内置的功能，无需连接插件。当为电话中心创建一个新号码时，您可以选择VoIP.ms作为提供商。按照下面的指南学习如何将VoIP.ms 连接到LiveAgent。
如何将VoIP.ms号码与LiveAgent连接？
- Create your VoIP.ms account for free and login. You might have to verify your account via email or through VoIP.ms live chat. Once you gain access to your account, you can define what kind of equipment you will be using. You can choose a hardware device or a softphone.
You will receive credentials on your email address and you have to use these further to define your call device in the VoIP.ms setup. When you’re done, you will receive your SIP/IAX Main Username.
- The next step is purchasing your DID number. You can also connect an existing one if you have it. Go to DID Numbers > Order DID(s) and pick a number that suits your needs.
- Open your LiveAgent account and go to Configuration > Call > Numbers. Click on the orange Create button to add a new number and select VoIP.ms from the list of providers.
- After that, fill in your VoIP.ms username, password, and phone number you want to connect with LiveAgent. You can also choose the department the calls will be routed to, a dial-out prefix, and other options. When you’re done, click on Add.
您的VoIP.ms号码现已与LiveAgent 连接，您可以拨打或接通电话了。如果您想要继续了解客户支持，可以前往LiveAgent学院学习。或者观看下面的视频，了解 LiveAgent的所有功能、工具等。
Looking to enhance your customer support experience?
LiveAgent's integration with VoIP.ms allows you to seamlessly connect your LiveAgent account with VoIP.ms's reliable VoIP (Voice over Internet Protocol) services.
Frequently Asked Questions
What is VoIP.ms?
VoIp.ms is a VoIP provider. VoIP stands for Voice over IP. Simply put, you can make and receive calls with an internet connection.
Why would someone have a VoIP number?
There are a couple of benefits of having a VoIP number. For instance, your company can easily operate from many devices, through multiple numbers and locations. It is highly reliable, cost-efficient, and it improves the customer experience.
What are the costs of VoIP.ms integration?
LiveAgent provides VoIP.ms integration without any additional charges. But, VoIP.ms charges for its services independently.
